Brooklyn Center, MN Police Department

Door-to-Door Salesperson Complaints


The Brooklyn Center Police Department has received numerous complaints recently from citizens regarding Kirby Vacuum sales people.  The reports we have received include the sales people being aggressive and not immediately leaving when citizens tell them that they are not interested in purchasing their products.

Brooklyn Center does have an ordinance that prohibits door-to-door solicitation under certain circumstances (Section 19-701).  One of these circumstances is when the owner or occupant of a private residence has told the solicitor that his/her goods or merchandise are not wanted and the solicitor does not immediately leave the premises.

If you encounter a solicitor at your door and if you do not wish to purchase the service or merchandise, you should clearly tell the solicitor that you are not interested and that you want them to leave your property.  If they do not leave your property, you should call 9-1-1 and ask that an officer respond to your property because of an aggressive solicitor.  Depending on the specific circumstances, the officer might be able to pursue an ordinance violation and citation.  If a citation is pursued, the homeowner or occupant would be asked to sign a citizen’s arrest form and give a statement to the officer because the citation would involve a potential misdemeanor offense not committed in the presence of a police officer.

If this situation does happen to you, please try to provide as much information as possible to the dispatcher when you call 9-1-1.  Ideally, the information should include a description of the solicitor, a description of what clothing the solicitor is wearing, and what direction the solicitor left in.  The more information you are able to provide to the dispatcher, the easier it will be for us to locate him/her.

If you have any questions please feel free to contact us.

9-1-1
Office Hours: M-F 8:00 AM - 4:30 PM 
Office Phone: (763) 569-3333 
Facebook: @BrooklynCenterPolice

Brooklyn Center Ordinance prohibiting door-to-door solicitation under certain circumstances as a nuisance.
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