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Administration

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1. Which properties have a rental license?
2. Who are the councilmembers? How do I contact them?
3. Do I need a license to rent my home? What are the requirements to rent my home?
4. How do I register to vote? Am I qualified to vote?
5. What are the City Ordinances and where can I find them?
6. What schools are in Brooklyn Center? Where will my child attend school?
7. Can I absentee vote? How do I absentee vote?
8. How do I verify employment of a past or present employee?
9. What utility companies service Brooklyn Center? Who do I contact for gas, electric, water, cable, or garbage service?
10. Do I need a dog or cat license? What are the animal requirements?
11. How do I find out about attractions in Brooklyn Center? Does the City have a tourism bureau?
12. Does the City have a newsletter?
13. Does the City have a new resident guide? Is there a publication about Brooklyn Center?
14. Is there a City Council Code of Policies that are followed?
15. How do I find out about current city job openings?
16. Can you tell me more information about a specific job opening?
17. How can I become employed as a building inspector?
18. How can I become employed as a police officer?
19. How do I become a Brooklyn Center Firefighter?
20. I'm interested in applying for a job with the City.
21. What is the history of Brooklyn Center? Does the City have a historical society?
22. What is the population of Brooklyn Center? How many residents live in Brooklyn Center?
23. What are some of the ways the City communicates with residents?
24. Does the City have goals that establish the direction of the City?
25. Does the City have a local newspaper? What is the City's paper?
26. What is the format of a City Council meeting and how do I bring an issue to the Council for consideration?
27. What is the schedule for public meetings? Where and when are public meetings held (City Council, HRA, EDA, Planning, Housing, Charter, etc.)?
28. What items are on the Council, EDA, HRA agenda? Can I print a copy of the Council, EDA, HRA agenda?
29. What are the demographics of the City? Where can I find a community profile?
30. What are the City Commissions? How can I volunteer on a City Commission?
31. What are the duties of the Mayor and Council?
32. When are the elections held and what hours are the polls open?
33. Can I serve as an election judge? What are election judges?
34. How do I file for City Council? How can I become a City Council candidate?
35. When does the City Council meet? Is there a City Council meeting schedule?
36. Does the City have a Chamber of Commerce? How can I contact the Chamber of Commerce?
37. What is the function of the EDA and HRA?

Advisory Commissions

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1. Do you want to participate in local government?
2. What is an advisory commission?
3. What are the Brooklyn Center advisory commissions?

Assessing

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1. What happens if my property becomes non-homestead?
2. What is the value of my property?
3. How do I find my property lines?
4. What are my taxes?
5. What does PID mean?
6. Can I prepay a levied special assessment?
7. What are common questions regarding homesteads?
8. I am vacating my property, what do I do?

Building & Property Maintenance

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1. What do I need to do if I want a code enforcement officer to inspect the backyard area of my neighbor's property?
2. My neighbor's backyard has code violations, but Code Enforcement doesn't seem to address it. Why?
3. When do I need a building permit?
4. How do I schedule a Building, Electrical, Mechanical, or Plumbing inspection?
5. Who do I call to report a property code violation?
6. I want to build a new home, addition, deck, or garage. What do I need to submit with my building permit application?
7. What are the requirements for installing a fence? Do I need a permit for a fence?
8. Are the original building plans of my home on file with the city?
9. What are the requirements for well sealing when I sell my home?
10. Where can I store my boat, trailer or R.V.?
11. Who do I call to report an animal ordinance violation?
12. Who do I call to report an on-street parking violation between 2:00 a.m. and 6:00 a.m.?
13. When do I need to get a sign permit?
14. Who should I contact before I dig in my yard?
15. Why do I have to install smoke detectors in my home after making improvements?

Centerbrook Golf Course

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1. Where is Centerbrook Golf Course?
2. What time is Centerbrook open?
3. What are the green fees at Centerbrook Golf Course?
4. Does Centerbrook Golf Course take reservations for tee times?
5. Does Centerbrook Golf Course have golf leagues?
6. Can Centerbrook Golf Course be rented for tournaments?

City Documents

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1. What are the City Ordinances and where can I find them?
2. Where can I find City Council agendas, minutes, resolutions, or ordinances?

Community Center

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1. Can my child wear a life jacket during open swim or swim lessons?
2. Can I sit on a bench on the pool deck to observe my child in swim lessons?
3. At what age can a child swim in the pool without a supervising adult in the water with them?
4. Do you allow floatation devices in the pool or wading pool?
5. Does my child need to wear a swim diaper in the pool?
6. Can my child wear water wings in the pool?
7. Is there a public swimming pool in Brooklyn Center?
8. Is there a charge to use the pool and exercise room?
9. Can I purchase a one day pass to use the swimming pool?
10. Are swim lessons offered at the Community Center?
11. What hours is the swimming pool open?
12. What fitness equipment does the Community Center have in the exercise room?
13. Do I have to be a resident of Brooklyn Center to use the pool or exercise room?
14. Is alcohol allowed for events held in the community rooms?
15. Do you have community rooms to rent?
16. Who can use the community rooms at the Community Center?
17. Where is the Community Center located?
18. Does the Community Center have a gymnasium?
19. Does the City have a senior center?

Elections

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1. Where do I vote?
2. Am I registered to vote? How do I register? Am I eligible?
3. Can I absentee vote? How do I absentee vote?
4. How do I file for City Council? How can I become a City Council candidate?
5. Where and when can the political signs be placed?
6. Are public meetings prohibited on Election Day? (Minn. Stat. 204C.03)
7. Where do I get information on political parties or candidates?
8. When are the next municipal elections?

eUtility Billing

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1. How does the system work?
2. Do I need to register to pay a bill?
3. Why should I register to pay a bill?
4. How Do I Register?
5. Do I have to enter an email address to make a payment?
6. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
7. Will I receive a confirmation email that my bill has been paid?
8. How do I find my account number to login?
9. I forgot my Password, how do I find it?
10. What forms of payment can I use?
11. Can I still send in a paper check?
12. What are the costs for paying online?
13. How will I know that my payment has been accepted?
14. Can I use more than one payment method per transaction?
15. How long does it take for a credit card transaction to process if I pay online?
16. How long does it take for an electronic check/EFT (electronic funds transfer) transaction to process if I pay online?
17. Why did I get a paperless registration email?
18. What information do I need to make a payment?
19. When can I pay?
20. Can I tell if my payment has been posted?
21. Will I have online access to my account?
22. Will I be able to print a copy of my bill?
23. What is Auto-Pay?
24. Can I cancel Auto-Pay?
25. I signed up for Auto Pay but do not see any information under “My scheduled payments.”
26. What are scheduled payments?
27. Can I schedule payments?
28. Can I change a scheduled payment?
29. What is a partial payment?
30. What is a partial payment?
31. What is the difference between auto-pay and a scheduled payment?
32. What if I already have auto-pay or a scheduled payment set up with my bank?
33. I received an email stating “Thank you for going paperless,” but I DID NOT sign up for paperless.
34. Who do I contact with questions about a bill?
35. If I have additional questions or I am having trouble registering, who should I call?
36. Security
37. What is PCI Compliance and why is it so important?
38. Who has access to my account?
39. When does a lockout message occur?

Fire

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1. How do I become a Firefighter?
2. Do I need a permit to have a recreational fire?
3. Where can I obtain information about fire suppression system requirements and plan review?
4. Will the Fire Department inspect or install children's car seats?
5. Will the Fire Department check my blood pressure?
6. Will the Fire Department inspect or recharge my fire extinguisher?
7. Where can I find information about pandemic flu planning?
8. Where can I find information on what to do when disaster strikes?

HR

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1. I missed the deadline to apply for a job. Can I still apply?
2. Do I have to live in Brooklyn Center to be an employee?

Other Government Services

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1. Who performs health inspections of restaurants in the City of Brooklyn Center?

Parks & Recreation

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1. Where can I get information about recreation classes?
2. Is there a cost for canceling out of a recreation class?
3. If I miss a recreation class, can I make it up?
4. Are recreation classes canceled in bad weather?
5. How do I register for recreation classes?
6. Do I have to be a resident of Brooklyn Center to register for a recreation class?
7. Does Brooklyn Center have a festival? If so, when is it?
8. Does Brooklyn Center have fireworks? If so, when is it?
9. Does Brooklyn Center have a parade? If so, when is it?
10. Can I get a ride to a doctor appointment?
11. What is the cost to reserve a picnic shelter at a City park?
12. Which parks have picnic shelters?
13. Can I use a City softball or baseball field?
14. Where can I get a job with the recreation department?
15. Does the Recreation Department offer adult sports?
16. Does the Recreation Department offer sports for children?
17. If I cannot attend the same exercise class every week, is there another option for me?
18. What parks have skating rinks?

Planning

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1. How do I find my property lines?
2. What are the requirements for expanding my driveway?
3. Who do I contact to learn about available building and development sites for a business?
4. How do I get setback and zoning information for my property?
5. Is there a survey of my property on file with the city?
6. What is required for approval of a Home Occupation?
7. How do I make application to the Planning Commission for their review of a proposed project?
8. What is the cost and procedure for requesting a zoning letter?
9. What are the regulations for garage and rummage sales?

Police

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1. How can I obtain crime statistics for my neighborhood?
2. How do I report my neighbor's dog that is barking constantly?
3. My neighbor's dog seems vicious and scares me or my dog. Should I report this?
4. Do I need a permit to solicit or peddle goods in the City of Brooklyn Center?
5. Do I need to obtain a license for my dog?
6. If there is an animal disturbing my property, what can I do?
7. How can I find out if a sex offender is moving into my neighborhood?
8. How can I obtain a copy of my police report?
9. If there is a cat/raccoon/badger/other animal disturbing my property, what can I do?
10. I have ammunition that I want to dispose of. Can I bring it in to the Police Department?
11. If there is a dead animal in the road, who do I call?
12. Will the City pickup and remove dead animals in my yard?
13. How do I report an animal (dog, cat, wild animal, etc.) running loose?
14. Where do I get a State Accident Report?
15. Where do I get another insurance exchange form from the accident I was in? I lost mine.
16. I think my car was towed, but Im not sure. How can I find my car and get it back?

Property Maintenance and Code Enforcement

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1. What are the most common code violations?
2. What happens if a property owner or renter is given notice for a code violation?
3. Who can I contact if I need help?

Public Works

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1. Do I need a permit to replace my driveway?
2. Who can help me find my property corners so I can build a fence?
3. How do I report a street light with a burned out bulb?
4. Where can I get a copy of a property plat?
5. Are we allowed to park on the street?
6. I live on a street that was rebuilt (two, five, ten) years ago and my sod looks dead. Will the City fix it?
7. What is the flood elevation in my neighborhood?
8. Will a city surveyor find my property lines and corners?
9. Who puts the flags and paint in the street boulevard and what do they mean?
10. What should I do if I have a private well on my property. How do I abandon the well?
11. Where can I drain my swimming pool?
12. What do I need to do to get a new street light installed on my street?
13. How do I get a copy of Brooklyn Center's standard plates for streets and utilities?
14. Where can I get a copy of easements filed on my property?
15. Who do I contact regarding clear view (site visibility) issues?
16. How do I apply for a right-of-way permit?
17. How do I get benchmarks?
18. My neighbors downspout/sump pump discharge is directed toward my property and causing problems. What can I do?
19. How do I get a stop sign added to an intersection?
20. What is the right-of-way on my street?
21. What can be done to fix streets that flood regularly?
22. How do I have "No Parking" signs removed or installed on my street?
23. How do I report a damaged traffic sign?
24. Can I place materials or equipment in the street or public boulevard (right-of-way) during a landscape project?
25. Where can I get utility as-built/record plans?
26. Who can I talk to regarding drainage issues?
27. Do I need a permit to build a retaining wall or landscape in the public boulevard (right-of-way)?
28. Who can help correct an erosion problem on a project site?
29. How do I determine if sewer or water connection charges are due?
30. What can I do to stabilize my creek bank or pond shore area that is eroding?
31. Where is the Public Works Department building located?
32. Where is the Engineering Division located?
33. If one of my trees is marked due to disease, what are some options for removal?
34. Can trees be planted in the City right-of-way (public boulevard)?
35. Does the City license tree contractors who do work in the City?
36. Are dutch elm disease and oak wilt a problem in Brooklyn Center?
37. Does the City prune boulevard and right-of-way trees?
38. If I take down a diseased elm tree, can I store the wood for use in my fireplace?
39. Who handles and removes graffiti in Parks?
40. Who do I contact to repair playground equipment in City parks?
41. Who do I contact regarding damages or vandalism in City parks?
42. Who do I contact regarding ice rink maintenance?
43. What are some common water quality questions?
44. Why and how often does the City flush the fire hydrants?
45. Where should I direct my sump pump water?
46. What should I do if my sewer backs up?
47. Where do I report a leaking or damaged hydrant?
48. Does the City have any water restrictions or sprinkling ban in place?
49. Why does my new water heater make the hot water stink?
50. My water meter is in a Well pit. How can I keep it from freezing?
51. Who is responsible to repair my water meter?
52. Where do I report a water main break that is in a street or yard?
53. How does the City maintain the sewer systems in order to prevent sewer backups?
54. How much water is used by one person on average?
55. My house is connected to temporary water. Is the water safe to drink?
56. What should I do about frozen water pipes in the house?
57. Why do I smell sewer in my house?
58. I need to dig in my yard. How do I get my utilities marked?
59. How do I repair my sewer or water service?
60. Where should I look for my water meter?
61. What are some common questions regarding street reconstruction?
62. How do I report standing water in the street?
63. Who do I contact to repair a sidewalk?
64. Will the City repair sod damaged from snow plowing?
65. Is there a street sweeping program?
66. What is a street made from?
67. How do I report a pothole in the street?
68. What are the payment options for Street and Storm Drainage special assessments?
69. What do I do if my mailbox was hit by a snowplow?

ReNew Home Purchase Programs

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1. What houses can be purchased under the city's ReNew Home Purchase programs?
2. What types of home purchase assistance programs are available through the city's ReNew Home Purchase Program?
3. Who can qualify for the ReNew Home Purchase programs?
4. Can more than one city ReNew Assistance programs be combined?
5. Can the city ReNew Home Purchase programs be combined with other government loans or incentives?
6. Can a buyer purchase an as-is property?
7. How do I apply for the renew home purchase program?
8. How Do I Refinance My Mortgage Before the Five Year ReNew Forgivable Loan Term is Up?
9. What Do I Need to Do When My 5-Year Forgivable ReNew Loan Term Is Complete?

Rental Dwellings

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1. Which properties have a rental license?
2. Do I need a license to rent my home? What are the requirements to rent my home?

Tenant Concerns

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1. What does having a rental license mean to a potential tenant?
2. Who is responsible for repairs in an apartment or rental house?
3. What do I do if my smoke alarm isn't working?
4. How many people can occupy an apartment or rental house?
5. Why should I have renter’s insurance?
6. What do I do if I have a complaint?

Vacant Building Ordinance & Registration

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1. When did the vacant building ordinance go into effect?
2. Why was the vacant building ordinance adopted by the city?
3. What is the purpose of the vacant building program?
4. When is a property required to be registered as a vacant building?
5. Can I register a foreclosed vacant property early and participate in the city’s housing programs?
6. How do I register a vacant building?
7. Does the City of Brooklyn Center require a Point of Sale inspection for real estate transactions?