Click to Home
Resident Help Center

Go To Search
Policies & Refund Information
Inclement weather
If classes or activities are canceled due to inclement weather, we will attempt to make them up. For a recorded message about activity cancelations, call (763) 569-3442.

Fees
We cannot pro-rate activity fees. Payment due at time of registration.

Financial Assistance
Available to Brooklyn Center youth residents who could not otherwise participate in the program due to financial reasons. Request and registration must be made in person at the Community Center. Not available for one-day programs, private  swim lessons, lifeguard training, water safety aide, memberships, trips, or contracted programs. Limited to one program per child per season.

Photograph Notice 
Staff take pictures of program participants for publicity purposes. Photos may appear in the guide, on the website, or other marketing publications. 

Missed Lesson
Missed lessons will not be made up.

No Participant Substitutions
Only registered participants may attend programs.

Fees
Program fees cannot be prorated.

Late pickup fee
$5 fee for every ten minutes past program ending time will be issued for youth programs.

Auxiliary aids 
Auxiliary aids for persons with disabilities available upon request at least 96 hours in advance. Persons with hearing or speech impairment served by MN Relay Service, 711 (TTY/Voice.) 

Successful Inclusion requests are made two weeks in advance.

Refund Policy
  • Request for refunds must be made at least 24 hours before the first class or by registration deadline.
  • Cancellations after the first class require 24 hour notice before the second class.  No refunds will be issued after the second class.
  • No refunds on Active Adult programs and Community Tripsters after the registration deadline.
  • Requests for refunds for Lifeguard Training must be made at least 8 days before the program start date.
  • Refunds will be prorated and a $5 cancellation fee is charged.
  • No refunds given on classes or activities $5 or less.            
  • If classes or activities are canceled by the recreation department, a full refund will be issued.

Registration
Registration for classes is accepted online, in person at the community center and by calling (763) 569-3400. Instructors not permitted to accept registrations. For your protection, we do not accept credit card payments through the mail, email or by fax.

No Non-Resident Fees
Brooklyn Center Recreation Department does not charge non-resident fees for our programs, classes or community center memberships.   

Liability
The Community Activities, Recreation and Services Department does not provide accident insurance for participants in any of its programs.  Participants assume all inherent risk of injury from their involvement in programs and activities.

Waiver Statement
When registering for a program by phone, online, by mail or in person the following waiver statement is implied: “I understand that participation in this activity is completely voluntary and that the activity is being offered for the benefit of the participants named in the registration. I agree that the participants are participating in the activity at their own risk. I also agree that the City of Brooklyn Center, its agents and employees, will not be liable for any claims, injuries or damages of whatever nature incurred by the participants due to the negligence of the City, its agents or employees, arising out of or connected with this activity. I expressly release and discharge of the City of Brooklyn Center, its agents and employees, from any such claims, injuries or damages.”